Commuters in Bengaluru are facing frustration and inconvenience due to closed shutters at several Metro stations across the city, causing a stir among residents. Even newer stations like KR Pura are not immune to this issue, leaving people questioning the purpose of these structures.
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Many prominent Metro stations, including Chickpet, Cubbon Park, Banashankari, KR Market, Mahalakshmi Layout, Jaya Prakash Nagar, RV Road (Green Line), as well as Sir M Visveswaraya, KR Pura, and Halasuru (Purple Line), are experiencing closures at various entry points. This widespread problem raises questions about the functionality and purpose of these structures, as they obstruct convenient access to the stations.
Commuters, such as Arvind Singhi and Sajjan Raj Mehta, express their frustration with the long queues and delays caused by closed shutters. Arvind Singhi, a daily Metro traveler, emphasizes the inconvenience faced during weekends, with substantial waiting times for security checks and ticket counters. Sajjan Raj Mehta, a trade activist, highlights how closed gates at Chickpet station worsen conditions during rain, leading to garbage accumulation and encroachment by street hawkers. This situation disproportionately affects vulnerable groups, making it difficult for the elderly to navigate through long lines, especially with heavy luggage.
Pranay, a 24-year-old Metro user, narrates a concerning incident where closed doors at some stations posed safety risks. Sharing his experience of having to run across a road due to a closed gate, Pranay raises awareness about potential dangers, particularly for those commuting during busy traffic hours. The lack of open access points can lead to risky situations, highlighting the urgency of addressing this safety issue.
Some stations also witness closures of ticketing counters, citing low footfall as the reason. This adds to commuter frustration, as it limits service availability. The Bangalore Metro Rail Corporation Limited (BMRCL) spokesperson acknowledges the closures, explaining that decisions are based on footfall considerations. However, they reassure the public that the BMRCL is open to reconsidering these closures if demand and footfall increase, indicating a willingness to adapt to the evolving needs of the commuting population.