The Bengaluru Bruhat Mahanagara Palike Corporation (BBMP) has launched a project where they are installing QR code scanners on all the sign boards of streets to ensure a transparent mode of communication between citizens and government officials. The scanner takes you to a website that consists of all the details of the road and the civic body officials in case someone wants to file a complaint.
The project was launched a month ago and has a budget of 15 lakh for the south zone and 1.2 crore for the entire Bengaluru city. According to, Jayaram Raipura, the zonal commissioner of BBMP South, the zone consists of six assembly constituencies and 7,500 streets over 10,500 have already been updated with the QR codes on their sign boards. This method ensures that the residents of the area are no longer inconvenienced by visiting the BBMP office for every problem.
The scanner takes the citizens to a webpage where it has 13 sub-heads with information on the concerned civic body officials, MLAs, names and contact numbers of officials and contractors in charge of road engineering, the MLA concerned, the sweeper assigned to the street, the sweeping supervisor, details of waste generated, garbage collector, officials in charge of street lights and fogging of the street, BWSSB officials in charge of water supply and sanitary issues on the road, officers-in-charge of handling the stray dog and cow menace on the street, pruning trees, and so on. The website also shares information on the BBMP’s Engineering Department, Electrical Department, Forest Department, BWSSB Engineering Department, BBMP Control Room, Fire Department, Animal Husbandry and Health Department.